Terms of Service

Last updated: October 2026

1

Acceptance of Terms

By accessing and using Prism Pulse Intelligence & Analytics ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2

Use License

We grant you a limited, non-exclusive, non-transferable license to use our Service in accordance with these terms. You may not:

  • •Modify, reproduce, or transmit the Service for any unauthorized purpose
  • •Attempt to gain unauthorized access to our systems or networks
  • •Transmit any viruses, malware, or harmful code
  • •Violate any applicable laws or regulations
  • •Interfere with or disrupt the integrity or performance of the Service
  • •Reverse engineer, decompile, or attempt to derive the source code
  • •Remove or obscure any proprietary notices
3

User Accounts

When you create an account, you are responsible for maintaining the confidentiality of your password and for all activities that occur under your account. You agree to:

  • •Provide accurate and complete registration information
  • •Notify us immediately of unauthorized access
  • •Accept responsibility for all activities under your account
  • •Not allow others to use your account without permission
4

User Content

You retain all rights to any content you upload or create using our Service. By uploading content, you grant us a license to use, store, and transmit it solely for providing the Service. You represent and warrant that:

  • •You own or have permission to use all uploaded content
  • •Content does not violate intellectual property rights
  • •Content is not defamatory, obscene, or illegal
  • •You are responsible for maintaining backups of your data
5

Data Responsibility

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Client Data (Prism Pulse Database)

  • •We are responsible for maintaining, backing up, and protecting all client data stored in our Prism Pulse Database
  • •We implement security measures to prevent unauthorized access and data loss
  • •In the event of data loss from our systems, we are liable for recovery and restoration efforts
  • •Clients retain all rights to their data and may request access or export at any time
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Client Data (Google Drive)

  • •You acknowledge and accept that we are NOT responsible for data loss, corruption, or unavailability of data stored on Google Drive
  • •Data loss on Google Drive may occur due to service outages, account compromise, accidental deletion, or Google's policy changes
  • •We do not maintain backups of operational data
6

Pricing and Billing

Our Service is offered under various pricing plans. Payment is due at the beginning of each billing cycle. We reserve the right to:

  • •Change prices with 30 days' notice
  • •Charge applicable taxes
  • •Suspend service for non-payment
  • •Update payment methods for security purposes

All sales are final. Refunds are provided only at our discretion for service failures.

7

Subscription and Cancellation

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing cycle. Upon cancellation:

  • •Your access will terminate at the end of your billing period
  • •Your data will be retained for 30 days before deletion
  • •No refunds will be issued for partial periods
8

Intellectual Property Rights

The Service, including all content, features, and functionality, is owned by Prism Pulse Intelligence & Analytics, its licensors, or other providers of such material and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or transmit any content without our prior written consent.

9

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

  • •We are not liable for indirect, incidental, special, or consequential damages
  • •Our liability is limited to the amount paid by you in the past 12 months
  • •We disclaim liability for data loss, business interruption, or lost profits
  • •Some jurisdictions do not allow liability limitations
10

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE:

  • •Uninterrupted or error-free service
  • •Accuracy of business insights or recommendations
  • •Security against all cyberattacks
  • •Compatibility with all systems or devices
11

Indemnification

You agree to indemnify and hold harmless Prism Pulse and its officers, directors, and employees from any claims, damages, or costs arising from your use of the Service, your violation of these terms, or your infringement of third-party rights.

12

Termination

We may terminate your account and access to the Service at any time, with or without cause and with or without notice, for:

  • •Violation of these Terms of Service
  • •Non-payment of fees
  • •Unauthorized access or security breaches
  • •Violation of applicable laws
13

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

14

Amendments

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of the Service constitutes your acceptance of any modifications.

15

Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.